Veterans Service Office

Welcome to the award-winning Outagamie County Veterans Service Office. We're glad you're here.

Welcoming. Effective. Innovative.

Contact Us

Phone:  (920) 832-5697

 Fax:  (920) 832-2473

Email:  veterans@outagamie.gov

 Location:

320 S. Walnut St.
Appleton, WI
54911
View Map

Hours:

Monday - Friday
8:00 AM - 4:30 PM
Closed Weekends & some Holidays

Staff

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County Veteran Service Officer
Kelly Bales kelly.bales@outagamie.gov

Senior Benefits Specialist
Tammy Tesch tammy.tesch@outagamie.gov

Senior Benefits Specialist
David Holst david.holst@outagamie.gov

Senior Benefits Specialist
Nathan Kaminske nathan.kaminske@outagamie.gov

Benefits Specialist
Timothy Fanelli timothy.fanelli@outagamie.gov

Benefits Specialist
Benjamin Flanscha benjamin.flanscha@outagamie.gov

Office Assistant
Autumn King-Whitney Autumn.King-Whitney@outagamie.gov

Office Phone: (920) 832-5697

Frequently Called Phone Numbers

1. Veterans Crisis Line: 988 option 1 -or- text 838255

2. "Save the Date" Intent to File (or file a VA 21-0966): 1-800-698-2411

3. Enroll in VA Health Care (or file a VA Form 10-10EZ): 1-877-222-8387

4. Direct Deposit Information: 1-877-838-2778

5. VA National Call Center: 1-800-827-1000

6. Wisconsin Department of Veterans Affairs: 1-800-947-8387 -or- try their new chat feature on their website

7. John H. Bradley VA Clinic (Appleton): 1-920-831-0070

Walk Up Services

We offer very limited walk up services during our normal business hours:

  • Copies of discharge documents (DD-215/DD-215) - if registered with the State of Wisconsin or our office
  • Wisconsin Driver's License - Veterans Identifier (Refer to the Veteran and DoD ID Cards section)
  • Wisconsin State Park Pass - for Veterans with a 70% or higher service-connected disability
  • "Save the Date" known as an Intent to File (VA Form 21-0966) Hint: Easier to call 1-800-698-2411
  • Client Representative (VA Form 21-22)

For all other questions or concerns, we can best serve you with an appointment. Please call 1-920-832-5697.

 

The Outagamie County Veterans Service Office has been recognized two years in a row as a VSO Excellence Award winners by Tyler Technologies, empowering the public sector.

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