To support families impacted by flooding across the Fox Valley, please consider a gift to the Community Response Fund.This fund is a partnership between United Way Fox Cities and the Community Foundation for the Fox Valley Region, ensuring resources are directed where they’re needed most.
The Outagamie County Public Safety Communications Center is the initial point of contact for citizens in need of assistance. The Communications Division has 31 full-time Telecommunicators, four part-time Telecommunicators, four Sergeants (shift supervisors) and one Director. Telecommunicators handle 9-1-1 incoming calls, and radio traffic for police, fire and emergency medical services.
The Communications Center dispatches:
Basic Certification training for Telecommunicators is a minimum of 40 hours, with an additional 24 hours of training required for certification in Emergency Medical Dispatch (EMD). All telecommunicators attend annual in-service training as well as continuing specialized training.
Please see our Annual Report link on the Sheriff Home Page for detailed Communications Center statistics and additional information.