To support families impacted by flooding across the Fox Valley, please consider a gift to the Community Response Fund.This fund is a partnership between United Way Fox Cities and the Community Foundation for the Fox Valley Region, ensuring resources are directed where they’re needed most.
Due to severe flooding across Outagamie County, road conditions are changing quickly and some state highways and local routes may close with little notice. Residents are encouraged to stay up to date on the latest road closures and travel alerts before heading out, and to avoid driving through flooded areas for their safety.
Volunteers supervise visits between parents and children. They help create a safe and supportive space for families.
Mileage is reimbursed at the federal rate.
Note: This program supports families involved with Outagamie County Child Protective Services. It is not for court-ordered supervised visitation.
Commitment: A minimum of six months is required.
What Family Interaction Supervisors Do:
This role is a great fit for people who:
Start Your Volunteer Application
Volunteer Application
Background Check Form
Volunteer Training Video
Family Interaction Supervision Handbook(PDF, 2MB)
Family Interaction Supervisor Position Description(PDF, 507KB)
Volunteers or staff may transport children or parents to visits. Mileage is reimbursed. Transportation is optional.
The driver’s insurance is primary and the volunteer must carry the minimum auto liability coverage. The county’s insurance is secondary. Insurance coverage is also available to RSVP volunteers. Please refer to the handbook for more details.
You must submit a monthly mileage log and time log by the seventh of the following month. During visits, take notes and share them with the coordinator and social worker. You will be given guidance on what to include.
Yes. Training covers documentation, visit guidelines, and safety. You will also shadow a worker during visits. The number of shadowing sessions depends on your comfort level.
We look to find a case that matches your availability. Once the case is assigned, the schedule is consistent. You can choose how frequently you want to supervise – once a week or more often. Most cases are weekly and some may have additional days during the week. During the school year, many visits need to be scheduled after 3:30.
In 2025 Family Interaction Supervisors:
Without volunteers, the county would need staff to handle all visits and transportation. This would increase costs significantly.
Stories
The Family Interaction Program has been a tremendous help. For one family, weekend visitations are made possible through a volunteer. This volunteer handles both transportation and supervision, which has been a lifesaver for the family and for me.
- Worker
Contact Volunteer Services
Email: hhsvolunteers@outagamie.govPhone: (920) 832-5515Fax: (920) 832-5975500 W Fifth Street, Appleton, WI 54911Coordinator Hours: 8 am - 1 pm M-F, Building is open until 4:30 pm