Youth and Family Services

The Youth and Family Services Division of Outagamie County partners with children, youth, and families to promote safety, stability, and healthy development. Services emphasize prevention and early support, with more intensive, wraparound services available when needed, including strengths-based supports provided through the Division’s Out-of-Home Care Unit when children cannot safely remain in their homes. Division staff work collaboratively with families and community stakeholders to build on family strengths, connect families with individualized resources, support safe and timely reunification, and reduce the need for ongoing system involvement.

What brings you here today - 

Mission and Vision

Mission

The Division of Youth and Family Services aims to promote the overall well-being of children and youth, their caregivers, and the community as a whole through preventative approaches, accountability, service provision, stability, and competency development.

Vision

A thriving community where children and youth reach their full potential, all caregivers feel equipped and supported, and coordinated systems promote independence, success, and lifelong well-being.

Youth Justice

Youth Justice

Out-of-Home Care Services

Out-of-Home Care Services

Shelter Care

Outagamie County Shelter Care is a non-secure facility, licensed by the State of Wisconsin to provide short-term care and supervision for up to 17 residents, aged 10-17.  Placements are made exclusively through Child Protective Services or Youth Justice Services. 

Volunteer or Mentoring Opportunities

Become a Volunteer or Mentor

FAQ's

My child keeps getting in trouble, how can I get help?
 

If your child is having ongoing behavior concerns, making unsafe choices, or getting into trouble at home, school, or in the community, Outagamie County Health & Human Services can help connect you to resources through our Youth and Family Services Division.

Our team works with families to:

  • Understand what’s going on
  • Identify strengths and needs
  • Connect you with services and support
  • Help prevent situations from becoming more serious

Reaching out early can make a big difference. To learn more or talk with someone about your options, please contact Outagamie County Youth and Family Services and ask to speak with a coverage worker at 920-832-5961. 
Community Resource Options FAQs(PDF, 80KB)
 
Youth Justice FAQs(PDF, 492KB)

 

Contact Us

Youth and Family Services
500 West Fifth Street
Appleton WI  54911

General: 920-832-5961
Fax: 920-832-5975
Email: HumanSvc@outagamie.gov

Office Hours
Monday - Friday
8:00 AM - 4:30 PM

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